Delete the account yourself

Sign in on the website, the Home Screen app, or the downloadable store app — they are the same Zentrix Market account. Open Account (sellers can also use Shop settings), choose Delete my account, type DELETE and confirm.

You do not need a separate store process. Deleting here removes the account from the website and every installed copy of the app.

What is removed

Your name, phone number, email address, saved addresses, notification preferences and sign-in sessions on every device.
Push notification subscriptions, followed shops and availability alerts.
Seller, rider or transporter profile contact and payout details, with listings taken down where you are the account holder.

What may be retained

If you have orders, payments, deliveries, waybills, disputes or legally required audit records, those operational rows are kept in anonymised form so other parties can still complete refunds, delivery evidence and tax duties. We do not keep your sign-in or a usable profile on those records.

If you cannot sign in

Email zentrix195@gmail.com from a mailbox or phone number that matches the account and ask for deletion. We verify identity before acting. The only exception is the last remaining Founder / Super Administrator account, which must be handed to another Founder first.